Order Turnaround Times: What to Expect from Green Cover Seed

0:10 Typical turnaround time for us and what does that process look like? Yeah, so that's a good question, you know.

0:17 It's going to vary based on the time of the year. Sometimes of the year you know we can get it out that same day, other times it may be a day or two.

0:27 And when we really get into the crunch, you know our busiest season is probably the two weeks on either side of Labor Day, so kind of from the middle of August.

0:35 Through the middle of September we're really busy, and then you know it may be four or five days sometimes that we have internally what we call mixed con.

0:46 Levels so you know it's probably not as serious as a defcon level, but we have mixed con levels that our mix floor guys are putting out for all the salesmen to see.

0:58 Every day and right now I think they're at probably one or at zero, which means it's going to either get processed that same day or it might take one day.

1:06 But you know as we get busier those mixed con levels will come up and I don't know Noah Dale, what's the highest mixcon level you've ever seen? Probably a three or four.

1:31 Me out of here because that means we're really swamped and busy, so you know we again we really try to pride ourselves on getting a fast turnaround.

1:41 Time, and that's important because you know, planning these things are very timely and you have the lead time of shipping in there as well.

1:50 More often than not when we have a disappointed customer because the seat didn't get there when it should have, it's because we had some sort of shipping issue.

1:59 It's rarely because we couldn't get it out the door in the timeframe that we told them. So you know, we try to have pretty quick turnaround times. The shipping sometimes can be an issue, but you know, the more lead time you can give us the better. But we certainly understand too the fact that sometimes it's difficult to make a decision and say you know what, the weather's gonna do.